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Claim Companion

Plan your own case properly, without waiting weeks for an appointment

Most people lose a benefit claim on how it was written up, not on whether they qualified. The Companion takes you through yours question by question, works out the points you should be scoring, and drafts the document ready to send.

Free to tryNo account to startAll four UK nationsPrivate to you
67%

of PIP appeals heard at a tribunal were decided in the claimant's favour in the latest published quarter, January to March 2026 (HM Courts and Tribunals Service). The decision you were sent is very often not the last word, and how you put the challenge is what moves it. See the figures

A look inside01/05

Your workspace

The first thing you see when you come back: how many days until your deadline, how many days you have logged, the share of them that were difficult, and the documents already waiting for you.

What it actually does

Your very own adviser, 24 hours a day

The Companion is not a template pack. It is the part a good adviser would do with you, available at eleven at night when the letter has just landed.

It works through the claim with you

Benefits, housing, work, debt, consumer and council problems. It asks about your situation in your own words and works to the test that actually decides your case, whether that is a PIP descriptor, a landlord's repairing obligation or the Consumer Rights Act.

It works out the points you should score

Applying the reliability test the assessors are meant to use: whether you can do it safely, to an acceptable standard, as often as needed and in a reasonable time. That is where most awards are won and lost.

It writes the document, ready to send

A mandatory reconsideration, a tribunal submission, completed form answers or a supporting letter. Written in your words, checked, and yours to download, print and post.

It keeps track of your deadline

A mandatory reconsideration is one month from the date on the decision letter. Your workspace counts the days down for you, so the one thing that cannot be undone does not get missed.

It turns your bad days into evidence

If your condition varies, a descriptor applies when it applies on more than half the days. Log how each day went in a couple of taps and the calendar builds the record no one can reconstruct from memory months later.

It remembers what they told you

Every call, who you spoke to and what they promised, logged against the date. This is the part that turns out to matter when somebody says a thing was never said.

What you keep

All your documents and important information in one place

A benefit challenge runs for months. A mandatory reconsideration takes four to eight weeks and the average wait for a tribunal is around thirty five. Everything you build along the way stays in one place.

A calendar that counts down

Your deadline, the days you logged and every call you made, on one month grid.

A board for where you are

Claim, form, assessment, decision, reconsideration, appeal, tribunal, and what to do next.

Every document you have made

Saved, dated and ready to download again whenever you need another copy.

A Companion that remembers

Come back in a month and it already knows your case. You never explain it twice.

How it works

Three steps, and the first two are free

Tell it what you are dealing with

Three questions to start: where you live, which benefit, and what you need to do. No account and no card.

Talk it through in your own words

It asks about your day, not about regulations, and turns your answers into the points and the wording that count. Free, for as long as you need.

Get the document and keep the case

Unlock to download your finished document and open your workspace: your deadline, your diary, your contact log and every document your case needs from here to tribunal.

Pricing

One payment, twelve months, no subscription

What unlocking gets you
Every document your case needs, not one at a time
From the claim itself through reconsideration to a tribunal submission
Your workspace: deadline, diary, contact log and documents
A second case later in the twelve months if you need one
The Companion remembers your situation between visits

You pay nothing until you have seen what it has written for you. If you are on a means-tested benefit and cannot afford it, the Companion is free, just ask.

£19.99
One payment
twelve months of unlimited access
Buy Now
No subscription. After twelve months it simply ends, unless you choose to renew.

The Claim Companion gives you information to put your own case, not regulated legal advice. For representation at a tribunal we will point you to your local Citizens Advice or a law centre. Prefer to just ask a question? The free advice chat is here.