Know Your Rights UK
Urgent help
Eviction notice receivedBailiffs at the doorBenefits stopped urgentlyRisk of homelessness tonight
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Free · Available 24/7No appointment needed

Welcome to
Know Your Rights UK

Here to help when you need it most.

You shouldn't have to wait weeks for an advice slot. Get clear, free, step-by-step help with housing, benefits, work, and debt issues today.

Based on current UK law. All four UK nations. No sign-up, no account.

🕐 Available 24/7🇬🇧 All four UK nations🔒 Private & confidential✓ Always free
Know Your Rights UK
Online 24/7 · Free guidance

Describe what's happening and I'll give you clear, specific guidance based on UK law for your nation.

Which part of the UK are you in, England, Scotland, Wales, or Northern Ireland?

Describe your situation…
📖Based on current UK law
🇬🇧All four UK nations
🔒Private & confidential
💬Easy to understand
✓No sign-up needed
Common situations

What's your situation?

Select the situation closest to yours for immediate guidance, or describe it in your own words.

My landlord won't fix mould or disrepair
Heating, damp, structural problems the landlord is ignoring
Get guidance
I've received an eviction notice
Section 21, Section 8, or other notice to quit
Get guidance
My benefits claim was refused or stopped
Universal Credit, PIP, ESA or other benefit decision
Get guidance
Bailiffs are contacting me about debt
What bailiffs can and cannot do, and your rights
Get guidance
I think I've been unfairly dismissed
Wrongful termination, disciplinary, or forced out
Get guidance
I'm struggling with unmanageable debt
Breathing space, debt relief orders, what to do first
Get guidance
My PIP or disability benefit was refused
PIP assessments, appeals, mandatory reconsideration
Get guidance
I'm being made redundant
Redundancy pay, consultation rights, settlement
Get guidance
I bought something faulty or was misled
Refunds, repairs, replacements under consumer law
Get guidance
My employer isn't paying me correctly
Sick pay, holiday pay, wages owed, deductions
Get guidance
I need to appeal a benefits decision
Mandatory reconsideration, tribunal process, timelines
Get guidance
My landlord is raising my rent
Rent increase rules, challenging unfair rises
Get guidance
Don't see your situation? Describe it directly →

Popular guides

Some of our most-read, up-to-date guides across benefits, work, family and housing.

How it works

From problem to action in minutes

Describe your situation

Tell us what's happening in clear, everyday language. It doesn't matter if you don't know the right legal words, just describe the problem.

Get clear guidance

Receive specific, practical steps based on current UK law for your nation, rights, deadlines, and exactly what to do next.

Generate documents

Need a formal letter? Get a professionally drafted letter referencing the relevant legislation, ready to print and send.

Know what happens next

Understand your options, realistic outcomes, and what to do if the situation escalates, at every stage of the process.

Chat with Advisor, it's free
When you're ready to act

The advice is free. When you need a document, we'll do it for you.

Two simple options, depending on your problem. You only pay for the finished, personalised document, never for advice.

Housing · Work · Debt · Consumer · Council

Write a formal letter

A properly drafted letter that cites the right law in the correct format, with your real details, ready to print, sign and send.

From £4.99£9.99 for the detailed version
  • Drafted to the correct legal standard, never fill-in-the-blanks
  • Cites the relevant UK legislation by name
  • Ready to print, sign and post
  • Detailed version adds a timeline, evidence checklist and next-steps guide
Generate a letter
PIP · Universal Credit · ESA · DLA · Attendance Allowance · Carer's

Sort out a benefits claim or appeal

The Claim Companion guides you through it step by step, works out the points you should score, and prepares your document ready to send to the DWP.

£7.99 per documentor £14.99 a year, unlimited
  • Guided question by question through your claim or appeal
  • Works out which descriptors you meet and the points you should score
  • Drafts your answers and your submission for you
  • New claims, reviews, mandatory reconsiderations and tribunal appeals
Start the Claim Companion

Not sure which you need? Just describe your situation and the free assistant will point you the right way.

Why trust us

Guidance built on solid foundations

Based on current UK law

Guidance references actual UK statutes, Housing Acts, Employment Rights Act, Consumer Rights Act, DWP regulations, not generic summaries.

All four UK nations

England, Scotland, Wales, and Northern Ireland have different laws. We always match advice to the correct legal framework for your nation.

Private and confidential

Your conversation is not shared, sold, or used for advertising. What you tell us stays between you and the service.

Easy to understand: no jargon

We explain your rights the way a knowledgeable friend would, clearly and directly, without assuming any legal knowledge.

Structured guidance

Advice follows the same phased workflow used by professional welfare rights caseworkers, not generic AI responses.

Urgent situations escalated

Eviction warrants, domestic abuse, immigration, criminal matters, we recognise when a situation needs specialist input and direct you accordingly.

This service provides general guidance, not regulated legal advice. For complex litigation, urgent court proceedings, or advice specific to your circumstances, please consult a qualified solicitor or contact your local law centre or Citizens Advice.

FAQ

Common questions

You don't have to
figure this out alone.

Describe what's happening, we'll give you clear, specific guidance based on current UK law. No jargon. No judgement.

Chat with Advisor, it's free

Free · No account · England, Scotland, Wales & Northern Ireland