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Universal Credit
Eligibility, how to claim, payment amounts, and what to do if your claim is refused or reduced.
♿
Personal Independence Payment (PIP)
What PIP is, the assessment process, daily living and mobility components, and how to appeal.
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Employment & Support Allowance
ESA eligibility, Work Capability Assessments, support and work-related activity groups.
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Housing Benefit
Who can still claim Housing Benefit, how it's calculated, and how to challenge an underpayment.
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Carer's Allowance
Eligibility rules, the earnings limit, how caring affects other benefits, and how to claim.
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Mandatory Reconsideration
How to challenge a benefit decision before going to tribunal. Deadlines, process, and what to write.
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Benefits Appeals
Taking a decision to the First-tier Tribunal. What to expect, timescales, and how to prepare.
Your rights when a benefit decision goes against you
You have the right to challenge almost every DWP decision. The process has three stages — and most people who challenge do get a better outcome, especially at tribunal.
1
Mandatory Reconsideration
Request within 1 month of the decision letter
2
First-tier Tribunal
If MR fails — independent judge hears your case
3
Upper Tribunal
For point-of-law errors from First-tier
At tribunal, around 70% of PIP appeals and 66% of ESA appeals are decided in the claimant's favour. The key is presenting the right evidence in the right way.
Not sure where to start?
Ash can work through your specific situation — which benefit, what stage you're at, and exactly what to do next.
Talk to Ash — it's free