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Editorial Policy

Know Your Rights UK is a free legal rights resource covering benefits, employment, housing, debt, council services, and consumer rights in the UK. This policy explains how we create content, what sources we use, and how we ensure our information stays accurate as the law changes.

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Our content standards

We write for clarity, not legal complexity. Our goal on every page is to explain three things: what the law says, what your rights are, and what you should do. We do not give individual legal advice — we provide general legal information grounded in primary law and authoritative guidance.

We apply the following standards to all content published on this site:

  • Every page references the relevant primary legislation — Acts of Parliament and statutory instruments as published on legislation.gov.uk
  • Official government guidance (GOV.UK) is used as the primary secondary source for all topics where such guidance exists
  • Authoritative secondary sources — Acas (employment), Shelter (housing), Citizens Advice (benefits and debt), DWP (benefits), HMRC (tax), FCA (financial conduct) — are used to confirm interpretation
  • Where legislation applies differently across England, Scotland, Wales, and Northern Ireland, each page makes this explicit
  • Every page identifies the statute or statutes under which the right or obligation being described arises
  • Plain-English explanations are cross-checked against the source legislation text to confirm accuracy of summary

We do not rely on law firm marketing content, unverified news articles, comparison sites, or user-generated content as sources. If we cannot confirm a statement against a primary or authoritative secondary source, we do not publish it.

How content is created

Each piece of content on Know Your Rights UK goes through a defined creation and review process before publication:

1
Research — identify the relevant primary legislation and regulations
We identify the Act(s) of Parliament and any secondary legislation (statutory instruments, regulations) that govern the right or obligation in question. We review the full text of the relevant provisions, not summaries, before writing begins.
2
Drafting — plain-English explanation, confirmed against source text
The draft is written in plain English. Each factual claim is confirmed against the primary source text during drafting. We write to describe the law as it actually is, not as people expect it to be — including where the law is less favourable than commonly believed.
3
Legal review — cross-checked against GOV.UK and authoritative guidance
The draft is cross-checked against GOV.UK official guidance and, where applicable, against Citizens Advice, Shelter, and Acas guidance for consistency of interpretation. Where a discrepancy exists, we go back to the primary legislation to resolve it.
4
Date-stamping — every page records its last review date
Every page carries a 'last reviewed' date. This is not the publication date — it is the date on which the content was most recently confirmed to be accurate against current law. When legislation changes, pages are updated and the review date is updated.
5
FAQs — targeting the exact questions people ask
We include FAQs on each page based on the specific questions people search for. FAQs are written to the same accuracy standard as the main content and are updated whenever the underlying law changes.
Nation-specific content: Where the law differs between England, Scotland, Wales, and Northern Ireland — as it does for housing, some benefits, and certain employment matters — we write separate guidance for each nation or clearly flag where devolved rules apply. Scottish housing law (the Private Housing (Tenancies) (Scotland) Act 2016), devolved benefits (Adult Disability Payment in Scotland), and Northern Ireland's separate benefits system are all covered on relevant pages.

How we handle legislative changes

Legal information is only useful if it is current. We maintain an internal legislation tracker that lists every statute referenced on this site, together with:

  • The full title of the Act or statutory instrument
  • Royal Assent date
  • Commencement date (the date the Act or specific provisions came into force)
  • Last review date — the date we most recently confirmed our content against this legislation
  • Scheduled review date — triggered by commencement of pending provisions or budget announcements

When a new Act receives Royal Assent, when a commencement order brings new provisions into force, or when government guidance is substantially revised, we update all affected pages. Our update timescales are:

  • Major legislative changes (abolition of a right, new entitlements, significant rate changes) — updated within 48 hours of commencement
  • Minor amendments (rate upratings, technical corrections to guidance) — updated within 7 days
  • Tribunal and court decisions — reviewed within 14 days of a significant ruling being published

We also carry out a full content audit after every Budget and Autumn Statement, since these events routinely change benefit rates, thresholds, and entitlements.

Recent major legislative updates

LegislationKey changeIn force
Renters’ Rights Act 2025Section 21 no-fault eviction abolished; new tenancy framework1 May 2026
Employment Rights Act 2025Day-one SSP; fire and rehire restrictions; zero-hours guaranteed hoursPhased from Apr 2026
DMCC Act 2025Subscription trap rules; subscription cancellation rightsJan 2026

Source standards

We apply strict source standards to all content. We only cite and rely on the following categories of source:

Primary sources (always referenced where applicable)

  • Acts of Parliament — as published in full on legislation.gov.uk
  • Statutory instruments and regulations — as published on legislation.gov.uk
  • Tribunal and court decisions — referenced by case name and tribunal/court where cited

Authoritative secondary sources (used to confirm interpretation)

  • GOV.UK official guidance — government-published guidance for all topics where it exists
  • Acas — employment law guidance and codes of practice
  • Shelter — housing rights guidance for England, Scotland, Wales
  • Citizens Advice — benefits, debt, employment, and consumer guidance
  • DWP — benefits guidance and decision-maker's guides
  • HMRC — tax credits, national insurance, and employer obligations
  • Financial Conduct Authority (FCA) — regulated financial products and consumer credit

We do not rely on the following as sources:

  • Law firm marketing content, blogs, or client-facing guides (these are not authoritative and may be incomplete or promotional)
  • Newspaper or news website articles (these may be inaccurate or fail to reflect the full legal position)
  • Comparison or price-comparison website content
  • User-generated content (forums, Reddit, social media)
  • AI-generated summaries of legislation (we go to the primary source directly)

Where case law is relevant — for example, tribunal decisions on PIP descriptors or employment discrimination cases — we reference the tribunal or court decision directly, not summaries produced by third parties.

Corrections policy

Despite our rigorous process, errors can occur — legislation changes quickly, and the interaction between different Acts and regulations is sometimes complex. We are committed to correcting errors promptly and transparently.

If we have published inaccurate information, we will:

  • Correct the error on the affected page as quickly as possible — within 24 hours for significant errors
  • Note the correction on the page where appropriate, including the nature of the change
  • Update the page's last-reviewed date to reflect the correction
  • Review related pages that may be affected by the same error

If you believe any of our content is wrong or outdated, please contact us at contact@knowyourrightsuk.com with the URL of the page in question and a description of the specific issue. Please include the source you believe we should reference if possible.

We aim to acknowledge all accuracy reports within 24 hours and to resolve substantive issues within 48 hours. We are grateful to users who take the time to flag potential inaccuracies — it makes this resource better for everyone.

Disclaimer

The information on this site is general legal information, not legal advice. It describes the law as it applies in England, Scotland, Wales, or Northern Ireland (as indicated on each page). It does not account for your individual circumstances, the specific facts of your situation, or any agreements or documents you have entered into.

This is not legal advice. For advice on your specific situation, we recommend using our free guidance assistant (available on every page), contacting Citizens Advice on 0800 144 8848 (free), or instructing a solicitor. For employment matters, Acas can provide free advice on 0300 123 1100. For housing matters, Shelter's helpline is available on 0808 800 4444 (free).

Know Your Rights UK is not a law firm. We are not regulated by the Solicitors Regulation Authority or the Financial Conduct Authority. Using this site does not create a solicitor-client relationship or any other professional relationship.

While we make every effort to ensure the accuracy of our content, we cannot guarantee that all information is complete, current, or applicable to your specific situation. Legal rights and entitlements can vary based on individual facts and circumstances. Always seek professional advice before taking legal action.

Get advice about your specific situation

Free UK guidance assistant. Ask about your rights, get step-by-step guidance, and generate a formal letter if you need one.

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