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Managing Toilet Needs: the Commode Argument Answered

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Checked against publications.parliament.uk, legislation.gov.uk and GOV.UK. Edited by Steven Butler.

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A line you may hear on a disability benefit claim is that 'a commode or a bottle means you don't need help with the toilet'. The tests for PIP, DLA and Attendance Allowance do not work that way. This guide sets out each test, including where DWP's own guidance goes against you, and gives you the points to make in a claim, a mandatory reconsideration or an appeal.

Key points
  • ✓For Attendance Allowance and DLA, the test is the attention you reasonably require, not the bare minimum that keeps you alive.
  • ✓For PIP, a commode is a listed example of an aid that scores 2 points, and needing a person's help scores more.
  • ✓DWP's guide says someone who only uses a commode because of limited mobility should score 0 on the PIP toilet activity, so say why you use it.
  • ✓PIP Activity 5 covers getting on and off the toilet, evacuating the bladder and bowel and cleaning yourself afterwards.
  • ✓For Attendance Allowance, Lord Goff gave help to get to the lavatory and help cleaning up after an accident as examples of attention.

Why the 'just use a commode' argument is wrong

For Attendance Allowance and DLA, the legal test is the help ("attention") you reasonably require in connection with your bodily functions, set out in the Social Security Contributions and Benefits Act 1992. In Cockburn v. Chief Adjudication Officer and Secretary of State for Social Services v. Fairey (1997) the House of Lords rejected the contention that the attention must be essential or necessary for life, or that it must not be taken into account if it is merely desirable. Lord Slynn put the test as whether the attention is reasonably required to enable the severely disabled person, as far as reasonably possible, to live a normal life.

The question is whether the attention you need is reasonably required to let you live as normal a life as reasonably possible. Lord Slynn said the person is not to be confined to attention that keeps them alive.

Lord Goff gave examples in Cockburn. A woman who cannot get to the lavatory by herself may need help to get there, or help cleaning up afterwards if she has an accident. He regarded both as attention in connection with her bodily function of urinating.

The points to make back

For Attendance Allowance and DLA, a commode, bottle or pad does not settle the question if you still need another person's help. Lord Goff treated these kinds of help as attention:

  • Help to get to the lavatory because of your disability.
  • Help cleaning up afterwards if you have an accident because you cannot get to the lavatory in time.
  • Changing your clothes or bedlinen and remaking your bed after incontinence, including rinsing out the soiled clothing removed from you.

Taking your laundry away to be washed is different. Lord Goff said it goes beyond personal attention, and Mrs Cockburn's appeal was dismissed, so do not rest a claim on laundry alone.

How it works for PIP

PIP scores "Managing toilet needs or incontinence" (Activity 5) by descriptor:

  • Managing toilet needs or incontinence unaided scores 0. Needing to use an aid or appliance to be able to manage toilet needs or incontinence scores 2 points.
  • Needing supervision or prompting to be able to manage toilet needs scores 2 points, and needing assistance to be able to manage toilet needs scores 4 points.
  • Needing assistance to be able to manage incontinence of either bladder or bowel scores 6 points, and of both bladder and bowel scores 8 points.

In DWP's assessment guide, "unaided" means without an aid or appliance, or help from another person. The guide lists commodes, raised toilet seats and incontinence pads among the suitable aids for the 2 point descriptor. So "you have a commode" does not mean zero points on its own: it depends on why you use it.

The guide also says the 0 point descriptor should be appropriate for claimants who only use a commode because of limited mobility, and so have difficulty getting to the toilet, but otherwise can manage their toilet needs. Activity 5 covers getting on and off the toilet, evacuating the bladder and bowel and cleaning yourself afterwards. It does not consider managing clothing, climbing stairs or getting to the toilet. Dressing and undressing is scored separately, under Activity 6.

See the full breakdown on our PIP descriptors page (Activity 5), and apply the reliability test: can you do it safely, to an acceptable standard, repeatedly and in reasonable time?

Putting it in a claim or appeal

  • Describe exactly what happens when you use the toilet or a commode on a bad day, step by step.
  • Spell out every part you need help with. For PIP that means getting on and off the toilet, evacuating and cleaning yourself. For Attendance Allowance and DLA it also includes getting to the lavatory.
  • Explain any risk, falls or pain, and how often this happens.
  • If an assessment report relied on the commode point, name it as a specific ground in your mandatory reconsideration.
Do not let "but you could use a commode" go unanswered. State plainly that you still need a person's help and why, with a real example.

Where to go next

Benefits
PIP Descriptors
Activity 5, managing toilet needs and incontinence, descriptor by descriptor.
The Reliability Test
Safely, acceptably, repeatedly, in reasonable time, the key to every activity.
Challenge Your Assessment Report
Naming the specific flaws in a report that win reconsiderations.
Attendance Allowance
Care and supervision needs for people over State Pension age.

Frequently asked questions

Can I be refused PIP or Attendance Allowance because I have a commode?

Not on that fact alone. For Attendance Allowance the test is the attention you reasonably require in connection with your bodily functions. For PIP, a commode is an example of an aid that scores 2 points, and needing a person's help scores more. DWP's guide says someone who only uses a commode because of limited mobility should score 0 on this activity.

Does help getting to the toilet and cleaning up count as a care need?

For Attendance Allowance and DLA it can. In Cockburn, Lord Goff gave help to get to the lavatory, and help cleaning up afterwards after an accident, as examples of attention in connection with the bodily function of urinating. For PIP, Activity 5 does not consider getting to the toilet. It covers getting on and off the toilet, evacuating the bladder and bowel and cleaning yourself afterwards.

What law says a commode doesn't remove my needs?

For Attendance Allowance and DLA the test is the attention you require in connection with your bodily functions, under the Social Security Contributions and Benefits Act 1992. In Cockburn and Fairey (1997) the House of Lords rejected the argument that the attention must be essential or necessary for life, and held the test to be whether it is reasonably required to enable the severely disabled person, as far as reasonably possible, to live a normal life.

Related guides

PIP Appeal
Challenging a refusal or low award through MR and tribunal.
All Benefits
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PIP2 Claim Form
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PIP for Mental Health
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PIP for Fibromyalgia: Can You Claim and What Scores Points

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Know Your Rights UK. "Managing Toilet Needs: the Commode Argument Answered." Know Your Rights UK, https://www.knowyourrightsuk.com/benefits/toilet-needs-commode-argument