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Awaab's Law: Damp, Mould and Repair Deadlines Explained

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Checked against GOV.UK, housing-ombudsman.org.uk and legislation.gov.uk. Edited by Steven Butler.

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Awaab's Law requires social housing landlords in England to investigate and repair emergency and significant hazards, including damp and mould, within set timeframes. Phase 1 came into force on 27 October 2025, covering all emergency hazards and significant damp and mould hazards. For private tenancies, regulations still need to be made before Awaab's Law comes into effect. A government consultation on how to apply it runs until 18 December 2026.

Key points
  • ✓Awaab's Law applies to social housing landlords in England, and Phase 1 came into force on 27 October 2025.
  • ✓For an emergency hazard, the investigation and the relevant safety work must both be completed within 24 hours of the landlord becoming aware of the hazard.
  • ✓For a significant hazard, the landlord must investigate within 10 working days, give you a written summary within 3 working days of the investigation concluding, and undertake relevant safety work within 5 working days of it concluding.
  • ✓If safety work cannot be completed in time, the landlord must secure suitable alternative accommodation for the household, at the landlord's expense.
  • ✓Phase 2 is due to come into force on 30 November 2026, subject to Parliament approval, and the government is consulting on private tenancies until 18 December 2026.

What is Awaab's Law?

In 2020, 2-year-old Awaab Ishak died due to a severe respiratory condition caused by prolonged exposure to mould in his social rented home. Despite his parents complaining repeatedly, the landlord failed to take action to make the home safe.

Section 42 of the Social Housing (Regulation) Act 2023 inserts section 10A into the Landlord and Tenant Act 1985, which implies in the lease a covenant by the lessor that the lessor will comply with all prescribed requirements that are applicable to that lease. GOV.UK says the Awaab's Law regulations are the Hazards in Social Housing (Prescribed Requirements) (England) Regulations 2025. If a social landlord does not fulfil these obligations, the tenant can take them to court for breach of contract. In proceedings for a breach, it is a defence for the lessor to prove that the lessor used all reasonable endeavours to avoid that breach.

The regulations require social housing landlords to:

  • investigate any potential emergency hazards and, if the investigation identifies an emergency hazard, undertake relevant safety work as soon as reasonably practicable
  • investigate any potential significant hazards within 10 working days of becoming aware of them
  • produce a written summary of investigation findings and provide it to the tenant within 3 working days of the conclusion of the investigation
  • secure suitable alternative accommodation for the household, at the social landlord's expense, if relevant safety work cannot be completed within the timeframes
  • keep the tenant updated throughout the process and provide information on how to keep safe if the unsafe premises is not vacated
Phase 2 will come into force on 30 November 2026 and will extend the significant hazard requirements to a wider range of hazards, including excess cold, excess heat, falls, structural collapse, fire and explosions, electrical hazards and domestic hygiene. Phase 3 will extend requirements to the remaining Housing Health and Safety Rating System hazards, excluding overcrowding, and the government says the third and final phase will be introduced in 2027.

A significant hazard is one that poses a significant risk of harm to the health or safety of an occupier of the social home. An emergency hazard is one that poses an imminent and significant risk of harm to the health or safety of the occupier. A tenant does not need to provide medical evidence, although landlords should take it into account if it is provided.

Awaab's Law, timeframes for social housing landlords

The GOV.UK guidance says the point at which legal obligations begin under Awaab's Law is when the social landlord becomes aware of a potential hazard, for example through a tenant raising an issue affecting their home, or someone raising an issue on behalf of a tenant. The day the landlord becomes aware is counted as day zero, with day one of the timeframes commencing the following working day.

Emergency hazards

  • The investigation and the relevant safety work must both be completed within 24 hours of the landlord becoming aware of the hazard.
  • If relevant safety work cannot be completed within the timeframes, the landlord must secure suitable alternative accommodation for the household at the landlord's expense.
  • The guidance's examples of hazards that could be emergency hazards include gas or carbon monoxide leaks, broken boilers, total loss of water supply, electrical hazards such as exposed wiring, and prevalent damp and mould that is having a material impact on a tenant's health.

Significant damp and mould hazards

  • Investigate within 10 working days of becoming aware of the hazard.
  • Give you a written summary of the findings within 3 working days of the investigation concluding.
  • Undertake relevant safety work within 5 working days of the investigation concluding.
  • If the safety work cannot be completed within the timeframes, secure suitable alternative accommodation at the landlord's expense.
  • Begin any work required to prevent the hazard recurring within 5 working days of the investigation concluding. If it cannot begin within 5 working days it must begin as soon as reasonably practicable, and within 12 weeks.
  • That preventative work must then be satisfactorily completed within a reasonable time period.
The guidance says landlords should treat the Awaab's Law timelines as a maximum threshold, and that some hazards may require a quicker response. Hazards are only in scope of the repair requirements if they arise from a deficiency in the social home or other building or land for which the social landlord is responsible.

Awaab's Law extended to private landlords

The Renters' Rights Act 2025 will extend Awaab's Law to tenancies in the private rented sector. In order for it to come into effect for private rented tenancies, regulations will need to be made setting the detail of the requirements that must be met by private landlords, such as the exact timescale within which they must carry out repairs. Under section 60 of the Renters' Rights Act 2025, the provision applies to a lease of a dwelling-house in England if the lease is for a term of less than 7 years.

  • The government's consultation runs from 9 October 2026 to 11.59pm on 18 December 2026, and its proposals apply to England only.
  • Section 4 of the consultation sets out considerations about how to apply Awaab's Law to private rented tenancies, and section 5 about accommodation occupied under licence, including supported housing, temporary accommodation for homeless households and care leaver accommodation.
  • A government response setting out next steps will be published in due course.
  • The consultation says it does not expect Awaab's Law to place new duties on landlords to carry out repairs they are not already required to make, and that it will focus on setting timescales and processes.
  • The government response of January 2026 sets out plans to apply the new Decent Homes Standard to the private and social rented sectors from 2035.
  • The private rented sector database is a national landlord registration service beginning to roll out region by region from December 2026.
If you rent privately, existing legislation does not set any specific timescales within which a private landlord has to act when they become aware of hazards. Landlords are required to carry out repairs within a reasonable period of time once they have been notified of the problem. If a local authority identifies a hazard at a category 1 level, it has a legal duty to take enforcement action. Our Renters' Rights Act 2025 guide covers the wider changes.

Once it applies, the consultation says the tenant will be able to take a landlord who does not comply to court for a breach of contract, and the court can order them to do the repairs, pay compensation to the tenant and/or pay some or all of the tenant's legal costs.

The first phase of the Renters' Rights Act, which came into force on 1 May 2026, included abolishing section 21 no fault evictions. The consultation says this will give private rented sector tenants greater confidence in challenging poor housing conditions by removing the threat of retaliatory evictions.

What to do if you have damp or mould, private tenant

1
Report the problem
GOV.UK says your landlord must fix problems in your home, but you need to tell them so that they can. You should make a request for the problem to be fixed, in writing if possible, including by email or text, provided you keep them as evidence.
2
Give a reasonable time to respond
GOV.UK says your landlord has a duty to repair any problems in your home in a reasonable amount of time, and that this amount of time will depend on what the problem is and how serious it is. GOV.UK says tenants should pay the agreed rent, even if repairs are needed or they are in dispute with their landlord.
3
Contact your local council's Environmental Health team
If repairs are not done, GOV.UK says to contact the environmental health department at your local council for help. They must take action if they think the problems could harm you or cause a nuisance to others. If you think your home is unsafe, contact the housing department at your local council, who will do a Housing Health and Safety Rating System assessment and must take action if they think your home has serious health and safety hazards.
4
Consider a housing disrepair claim
If rented houses and flats are not fit for human habitation, tenants can take their landlords to court. The court can make the landlord carry out repairs or put right health and safety problems, and can also make the landlord pay compensation to the tenant. GOV.UK says you might be able to get legal aid for problems like homelessness, eviction, losing your home, or serious disrepair.
5
Use the Private Rented Sector Landlord Ombudsman when it exists
The consultation says tenants may wish to complain to their landlord and, if the issue is not resolved, could escalate it to the new Private Rented Sector Landlord Ombudsman once it is established. It will resolve tenant complaints about their landlords' actions or behaviours, including about standards and repairs, and the government expects private landlords to be required to join it in 2028.

Our damp and mould guide, housing repairs guide and housing disrepair claims guide cover those routes in more detail.

What to do if you have damp or mould, social housing tenant

1
Make a formal complaint to your landlord
GOV.UK says to complain to your council or housing association landlord first, because they should have a complaints policy that you can follow. The Housing Ombudsman's Complaint Handling Code says landlords must issue a full response to a stage 1 complaint within 10 working days of the complaint being acknowledged.
2
Escalate within the landlord's complaints process
The Code says landlords must issue a final response at stage 2 within 20 working days of the complaint being acknowledged.
3
Complain to the Housing Ombudsman
You can bring a complaint to the Housing Ombudsman for investigation if you have completed your landlord's complaint process and the issues have not been resolved, or you are unhappy with the way your landlord has handled it. The Housing Ombudsman Service has the power to order social landlords to undertake repairs and pay compensation to residents. It investigates complaints about a landlord's housing management, for example property condition and repairs.
4
Contact your local council's Environmental Health
The consultation says local authorities can take enforcement action if hazards are present in housing association properties, but cannot enforce against their own stock.

What counts as damp and mould under the law?

The GOV.UK guidance says the types of issues that might be reported that could relate to damp and mould hazards include excessive condensation, mould spores, leaks, broken windows, faulty extractor fans, leaking pipes or gutters, and that this is not an exhaustive list.

  • The most dangerous hazards are classed as category 1 under the Housing Health and Safety Rating System, and local authorities have a legal duty to take enforcement action where they identify one.
  • Local authorities also have a power to take enforcement action in respect of category 2 hazards.
  • The Renters' Rights Act introduced a power for local authorities to issue financial penalties of up to £7,000 to private landlords who have failed to take reasonably practicable steps to keep their properties free of category 1 hazards, which came into force alongside the updated HHSRS in June 2026.
The GOV.UK guidance says it is unacceptable for social landlords to assume that the cause of a hazard, such as damp and mould, is due to the tenant's 'lifestyle'. It says it is unavoidable that everyday tasks, such as cooking, bathing, washing and drying laundry, will contribute to the production of indoor moisture, and that these activities are unlikely to constitute a breach of contract on the part of the tenant.

Where to go next

Housing
Housing Repairs
Your right to a safe and habitable home, what landlords must fix.
Housing Disrepair Claims
How to claim compensation if your landlord fails to repair your home.
Damp and Mould
Detailed guide to damp and mould rights and remedies.
Renters' Rights Act 2025
The full 2025 reforms, what changed for private tenants in England.

Frequently asked questions

What is Awaab's Law and who does it apply to?

Awaab's Law requires social housing landlords to investigate and repair emergency and significant hazards within set timeframes, with Phase 1 coming into force on 27 October 2025 covering all emergency hazards and significant damp and mould hazards. GOV.UK says the Awaab's Law regulations are the Hazards in Social Housing (Prescribed Requirements) (England) Regulations 2025. Phase 2 will come into force on 30 November 2026, subject to Parliament approval. It will be extended to private rented tenancies through the Renters' Rights Act 2025, but regulations still need to be made first.

How long does a social housing landlord have to fix damp and mould?

For a significant hazard, your social housing landlord must investigate within 10 working days of becoming aware of it, give you a written summary of the findings within 3 working days of the investigation concluding, and undertake relevant safety work within 5 working days of the investigation concluding. If the safety work cannot be completed within the timeframes, the landlord must secure suitable alternative accommodation for the household at its own expense. Work to prevent the hazard recurring must begin within 5 working days, or as soon as reasonably practicable and within 12 weeks if it cannot. For an emergency hazard, the investigation and the relevant safety work must both be completed within 24 hours of becoming aware of the hazard.

Does Awaab's Law apply to private renters?

Not yet. The Renters' Rights Act 2025 will extend Awaab's Law to tenancies in the private rented sector, but in order for it to come into effect regulations will need to be made setting the detail, such as the exact timescale for repairs. The government's consultation on how to do this runs until 18 December 2026. In the meantime, existing legislation does not set specific timescales, but landlords are required to carry out repairs within a reasonable period of time once they have been notified of the problem. GOV.UK says that if repairs are not done you can contact the environmental health department at your local council for help.

Can I be evicted for reporting damp or mould?

The first phase of the Renters' Rights Act, which came into force on 1 May 2026, included abolishing section 21 no fault evictions, which the consultation says removes the threat of retaliatory evictions. GOV.UK says you might be able to get legal aid for problems like homelessness, eviction, losing your home, or serious disrepair.

What can the Housing Ombudsman do about damp and mould?

The Housing Ombudsman Service has the power to order social landlords to undertake repairs and pay compensation to residents. You can bring a complaint to it for investigation if you have completed your landlord's complaint process and the issues have not been resolved, or you are unhappy with the way your landlord has handled it. It investigates complaints about a landlord's housing management, for example property condition and repairs.

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Know Your Rights UK. "Awaab's Law: Damp, Mould and Repair Deadlines Explained." Know Your Rights UK, https://www.knowyourrightsuk.com/housing/awaabs-law