Awaab's Law: Damp, Mould and Repair Deadlines Explained
Data last checked on .
Checked against GOV.UK, housing-ombudsman.org.uk and legislation.gov.uk. Edited by Steven Butler.
All the pages checked
- GOV.UK news, Stronger protections and greater confidence for renters (9 September 2026)
- Housing Ombudsman, Complaint Handling Code
- GOV.UK, Guide for tenants: Homes (Fitness for Human Habitation) Act 2018
- GOV.UK, Private renting: repairs
- GOV.UK, Council housing: complaints
- GOV.UK, Housing association homes: complaints
- GOV.UK, Legal aid: what you can get legal aid for
- Housing Ombudsman, Bring your complaint to the Housing Ombudsman
- GOV.UK, Extending Awaab's Law to private rented tenancies and to licences (consultation)
- GOV.UK, Awaab's Law in the social rented sector
- legislation.gov.uk, Social Housing (Regulation) Act 2023, section 42
- GOV.UK, Awaab's Law: guidance for social landlords, timeframes for repairs
- GOV.UK, Clampdown on dangerous homes to protect more tenants and families
- legislation.gov.uk, Renters' Rights Act 2025, section 60
Awaab's Law requires social housing landlords in England to investigate and repair emergency and significant hazards, including damp and mould, within set timeframes. Phase 1 came into force on 27 October 2025, covering all emergency hazards and significant damp and mould hazards. For private tenancies, regulations still need to be made before Awaab's Law comes into effect. A government consultation on how to apply it runs until 18 December 2026.
- ✓Awaab's Law applies to social housing landlords in England, and Phase 1 came into force on 27 October 2025.
- ✓For an emergency hazard, the investigation and the relevant safety work must both be completed within 24 hours of the landlord becoming aware of the hazard.
- ✓For a significant hazard, the landlord must investigate within 10 working days, give you a written summary within 3 working days of the investigation concluding, and undertake relevant safety work within 5 working days of it concluding.
- ✓If safety work cannot be completed in time, the landlord must secure suitable alternative accommodation for the household, at the landlord's expense.
- ✓Phase 2 is due to come into force on 30 November 2026, subject to Parliament approval, and the government is consulting on private tenancies until 18 December 2026.
Where to go next
Frequently asked questions
What is Awaab's Law and who does it apply to?
Awaab's Law requires social housing landlords to investigate and repair emergency and significant hazards within set timeframes, with Phase 1 coming into force on 27 October 2025 covering all emergency hazards and significant damp and mould hazards. GOV.UK says the Awaab's Law regulations are the Hazards in Social Housing (Prescribed Requirements) (England) Regulations 2025. Phase 2 will come into force on 30 November 2026, subject to Parliament approval. It will be extended to private rented tenancies through the Renters' Rights Act 2025, but regulations still need to be made first.
How long does a social housing landlord have to fix damp and mould?
For a significant hazard, your social housing landlord must investigate within 10 working days of becoming aware of it, give you a written summary of the findings within 3 working days of the investigation concluding, and undertake relevant safety work within 5 working days of the investigation concluding. If the safety work cannot be completed within the timeframes, the landlord must secure suitable alternative accommodation for the household at its own expense. Work to prevent the hazard recurring must begin within 5 working days, or as soon as reasonably practicable and within 12 weeks if it cannot. For an emergency hazard, the investigation and the relevant safety work must both be completed within 24 hours of becoming aware of the hazard.
Does Awaab's Law apply to private renters?
Not yet. The Renters' Rights Act 2025 will extend Awaab's Law to tenancies in the private rented sector, but in order for it to come into effect regulations will need to be made setting the detail, such as the exact timescale for repairs. The government's consultation on how to do this runs until 18 December 2026. In the meantime, existing legislation does not set specific timescales, but landlords are required to carry out repairs within a reasonable period of time once they have been notified of the problem. GOV.UK says that if repairs are not done you can contact the environmental health department at your local council for help.
Can I be evicted for reporting damp or mould?
The first phase of the Renters' Rights Act, which came into force on 1 May 2026, included abolishing section 21 no fault evictions, which the consultation says removes the threat of retaliatory evictions. GOV.UK says you might be able to get legal aid for problems like homelessness, eviction, losing your home, or serious disrepair.
What can the Housing Ombudsman do about damp and mould?
The Housing Ombudsman Service has the power to order social landlords to undertake repairs and pay compensation to residents. You can bring a complaint to it for investigation if you have completed your landlord's complaint process and the issues have not been resolved, or you are unhappy with the way your landlord has handled it. It investigates complaints about a landlord's housing management, for example property condition and repairs.
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