New Style Jobseeker's Allowance (JSA) is a fortnightly payment you can get if you are unemployed or work less than 16 hours a week on average and have paid enough Class 1 National Insurance. It pays up to £75.65 a week if you are 24 or under and up to £95.55 if you are 25 or over, for up to 182 days.
Key points
✓You cannot apply for income-based JSA any more. You can apply for Universal Credit instead.
✓New Style JSA pays up to £75.65 a week if you are 24 or under and up to £95.55 a week if you are 25 or over.
✓You can get New Style JSA for up to 182 days (about 6 months).
✓Your savings and your partner's savings will not affect your claim.
✓You cannot usually get New Style JSA if you work 16 or more hours a week.
Who can get New Style JSA?
To get New Style JSA you need to have worked as an employee and paid Class 1 National Insurance contributions, usually in the last 2 to 3 years. You must also:
✓Yes: be 18 or over
✓Yes: be under the State Pension age
✓Yes: be in Great Britain
✓Yes: not be working 16 or more hours per week
You will not be eligible if you were self-employed and only paid Class 2 National Insurance contributions, unless you were working as a share fisherman or a volunteer development worker. You will not be eligible if you are in a trade dispute with your employer.
If an illness or disability stops you from working, you cannot get New Style JSA, but you may be able to get New Style Employment and Support Allowance. Your savings and your partner's savings will not affect your claim.
You cannot apply for income-based JSA any more. You can apply for Universal Credit instead.
Which National Insurance years count?
You must usually have made Class 1 National Insurance contributions for the previous 2 tax years. National Insurance credits can count for one of those years if you did not pay contributions. GOV.UK gives these years as an example:
If you apply
You must have paid or been credited with National Insurance in
On or before 2 January 2027
6 April 2024 to 5 April 2025, and 6 April 2023 to 5 April 2024
On or after 3 January 2027
6 April 2025 to 5 April 2026, and 6 April 2024 to 5 April 2025
You might qualify on contributions from different tax years if, during the previous 2 tax years, you claimed JSA, Employment and Support Allowance, Carer's Allowance, Maternity Allowance or Carer Support Payment, or lived abroad with a partner serving in the armed forces.
How much is JSA?
There is a maximum amount, and how much you are entitled to depends on your age.
Age
JSA weekly amount
Up to 24
up to £75.65
25 or over
up to £95.55
You may have to wait up to 7 days after applying for your JSA to start, and up to 2 weeks after that for your first payment, which may not be for the full amount. After that, payments are usually made every 2 weeks and are the full amount.
Your earnings and any pension you get can affect the amount. New Style JSA does not include extra amounts for children or for housing costs, but Universal Credit can include both.
How long can you get JSA for?
You can get New Style JSA for up to 182 days, about 6 months. The Jobseekers Act 1995 sets that limit. After this, you can talk to your work coach about your options.
If you received JSA for the full 182 days, you may be able to get it again if it has been at least 12 weeks since your previous entitlement ended and your new claim is in a different benefit year. A benefit year is 12 months long and starts on the first Sunday in January.
JSA or Universal Credit: which should you claim?
You can claim New Style JSA on its own or at the same time as Universal Credit. DWP's guidance sets out what each benefit means in different situations:
Your situation
New Style JSA
Universal Credit
You and your partner have more than £16,000 in savings
You can apply. New Style JSA is not affected by your savings.
You are unlikely to get it because your savings are too high.
Your partner works
You can apply. Your partner's work does not affect your entitlement.
You can apply if you have less than £16,000 in savings between you. Your partner's income is taken into account.
You have children
It does not include extra amounts for children.
It can include an amount for children.
You rent or pay a mortgage
It does not include an amount for housing costs.
It can include an amount for housing costs.
You get a pension from a previous job
You can apply. Your pension income may be taken into account.
Your pension income will be taken into account.
You have not paid or been credited with Class 1 National Insurance in the last 2 to 3 years
You are unlikely to get it.
You can apply if you have children or housing costs, or £16,000 or less in savings.
If you get both, your New Style JSA counts as income for Universal Credit and reduces the amount of Universal Credit you receive. New Style JSA is usually paid more regularly than Universal Credit, and while you get it you are awarded Class 1 National Insurance credits, which can help towards your State Pension.
How to apply for JSA
1
Get your details ready
You need your National Insurance number, bank or building society account details, and your employment details for the past 6 months, including employer contact details and the dates you worked for them. If you get a private or workplace pension, or an annuity, you also need a statement letter.
2
Apply online
Apply on GOV.UK. You cannot apply online if you are an appointee for someone else; contact Jobcentre Plus instead, as you can if you need help applying or need letters in another format.
3
Wait to hear from DWP
DWP will contact you within 14 days of applying. You will be invited to an interview at your local Jobcentre Plus office, or get a letter explaining why you are not eligible.
4
Go to your interview
Bring one photographic proof of identity, one proof of address and one further proof of identity. If you have a P45 from your employer, bring it too.
5
Agree your Claimant Commitment
At the interview you must accept an agreement about what steps you will take to look for work. This is called a Claimant Commitment.
You can backdate your claim by up to 3 months in certain circumstances. To reclaim, you need to apply again, even if your details have not changed. If you disagree with a decision, you can ask for a mandatory reconsideration.
What you have to do while you get JSA
Your Claimant Commitment could include what you need to do to look for work, such as registering with recruitment agencies or writing a CV, and how many hours you need to spend looking for work each week. What you agree depends on things like your health, your responsibilities at home and how much help you need.
Your work coach will arrange appointments every 1 to 2 weeks, and you must show what you have been doing to look for work, for example proof of job applications and interviews. If you are a victim of domestic abuse, you might be able to get a break of up to 13 weeks from job seeking.
You must tell Jobcentre Plus if your circumstances change, for example if you start working, do any paid, unpaid or voluntary work, or go on holiday. The New Style JSA helpline is 0800 169 0310, Monday to Friday, 8am to 5pm. For Welsh, call 0800 328 1744.
When can JSA be sanctioned?
Your JSA payments can be reduced or stopped for a period if you do not do something your work coach asks you to do. This is called being sanctioned. GOV.UK gives these examples:
✗No: not taking part in an appointment with your work coach
✗No: not accepting or keeping to your agreement to look for work
✗No: turning down a job or training course
✗No: leaving your last job or training without good reason or because of your behaviour
A sanction could last for up to 26 weeks (about 6 months). You may be able to keep your payment if you have good reason, so contact Jobcentre Plus as soon as possible.
If you disagree, ask for a mandatory reconsideration, and if you disagree with the outcome you can appeal to the Social Security and Child Support Tribunal. Our guide to benefit sanctions explains good reason and how to challenge one.
Can you work or study while getting JSA?
You cannot usually get New Style JSA if you work 16 or more hours a week, and your earnings can reduce the amount you get. If you are studying part-time, you may be eligible.
If you are studying full-time, you may be eligible if the qualification is at Level 4 or below, you do not get a maintenance loan, grant or bursary for it, and you can meet the work-related requirements agreed with your work coach.
Scotland, Wales and Northern Ireland
Scotland and Wales. If you live in Scotland or Wales, you contact Jobcentre Plus, as in England, and you must be in Great Britain.
Northern Ireland. nidirect gives the weekly amounts as up to £75.65 if you are under 25 and up to £95.55 if you are 25 or over. It says you must be available for work, not be in full-time education, and work less than 16 hours a week on average without earning more than £85.50 if you are 25 or older, or more than £66.70 if you are under 25.
In Northern Ireland you apply online, or contact the New Style Jobseeker's Allowance Processing Centre on 0800 022 4250. You will be phoned within five working days to arrange an interview at your Jobs & Benefits office. You may have to wait seven days at the start of your claim, and no benefit is paid for those days. If you disagree with the outcome of a mandatory reconsideration, you can appeal to the Appeals Service.
Our benefits guides cover the other benefits you might claim alongside JSA.
You can get New Style JSA for up to 182 days, about 6 months. If you received it for the full 182 days, you may be able to get it again if it has been at least 12 weeks since your previous entitlement ended and your new claim is in a different benefit year.
Does JSA still exist?
Yes. You can apply for New Style JSA. You cannot apply for income-based JSA any more. You can apply for Universal Credit instead.
Can I get JSA if I was self-employed?
You will not be eligible if you were self-employed and only paid Class 2 National Insurance contributions, unless you were working as a share fisherman or a volunteer development worker.
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https://www.knowyourrightsuk.com/benefits/jsa
Know Your Rights UK. "Jobseeker's Allowance: Who Qualifies, How Much, How to Apply." Know Your Rights UK, https://www.knowyourrightsuk.com/benefits/jsa